- 1. Introduction
By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy. For other terms and conditions that apply to your use of the Site, please refer to our Terms & Conditions.
- 2. Information We Collect and How We Use It
We treat your personal information with diligence and respect.
In order to provide you with the best possible products and services, we will request specific personal information when you register on fleurisse.com, when you make a product purchase, when you contact us with a comment or question and when you sign up to receive our newsletter. Any personal information collected on the Site is knowingly and voluntarily provided by customers and visitors to our Site.
At registration, we collect your name, shipping and billing addresses, telephone numbers, and e-mail address in order to deliver your orders promptly and to the proper location. We use your e-mail address to send you two emails following a purchase. The first confirms that your order was shipped, and provides an itemized order summary with your order number. The second e-mail provides you with a UPS tracking number so that you can determine the status of your order. Please note that should any of your items be on-reserve, out-of-stock or discontinued, you will receive an additional email after your order confirmation specifying the specific status of each item in question. If necessary, a Customer Services Associate may contact you by telephone to resolve any issues concerning your order.
We may occasionally run contests and other similar promotions on our Site in which we ask visitors for contact information (such as their e-mail address) and demographic information (such as their zip code, age). We use this contact information to send registered users and current customers’ information about our company as well as marketing and promotional materials from our company as well as our partners.
Any information you provide will be used to:
1. Improve upon and personalize the Website content and services to enhance your shopping experience
2. Better our customer service
3. Contact you about Website updates, special offers, new products and services
Fleurisse may share non-personal, non-individual information in aggregate form with our vendors and marketing partners for research purposes. This includes aggregate data about our customers, sales, traffic patterns, and related site information. You always have the opportunity to opt-out of receiving future mailings from Fleurisse; see the choice/opt-out section below.
Fleurisse has third party relationships with credit card processing companies, shipping companies and the company from which we lease our servers. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers' orders.
Fleurisse reserves the right to share personal information with legal authorities to the extent required by law.
We also obtain certain information by automated means when you visit our website, such as the IP address of the device you use to connect to the Internet and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission. We collect this information through various means, such as "cookies" and "web beacons."
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.
Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.
- 3. Your Choices / Opt-Out
We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.
You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or contacting us as specified in the "How to Contact Us" section below. Please include your name, email address and postal address if you send us your request by email or postal mail.
- 4. Children's Privacy
This Website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the website. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this site, we will delete the information from our records.
- 5. Updates to our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.
- 6. How We Protect Personal Information
We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data.
- 7. How to Contact Us
If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us as indicated below:
Mail: Fleurisse & Léon
907 Madison Avenue
New York, NY 10021